This unique program provides companies the opportunity to target frontline supervisors and team leaders at manufacturing facilities with a comprehensive overview of supervisory principles. The course teaches students the interpersonal strategies to become a productive and respected supervisor. We meet once a week for 5 weeks so there is an opportunity to return to the work environment in between sessions and come back to class to discuss questions. It also allows for a full 40 hours of learning with less stress resulting from falling behind by an entire week at once.
The following topics are covered over the course of the 5 sessions:
Safety — Covers how to conduct a Job Hazard Analysis and how to properly investigate accidents to prevent additional occurrences.
Job Instruction — Learn how to quickly train employees to do a job correctly, safely, and conscientiously. Learn how to effectively breakdown a job and deliver instruction for individual tasks. The objective is to help supervisors develop a well-trained workforce. (Taught by Certified TWI Instructors)
Job Relations — Learn how to build positive employee relations, increase cooperation and motivation, and effectively resolve conflict. Learn the foundations of positive employee relations to prevent problems from arising. When problems do arise, learn the proven method of getting the facts, weighing options, deciding, taking action, and checking results. (Taught by Certified TWI Instructors)
Supervisor as Team Leader — Attendees will better understand team based interactions and develop effective strategies to leverage the people resources available to them as leaders.
Lean Principles — Gain an understanding of the eight wastes and the Lean Principles designed to eliminate wastes in business processes. Through hands-on simulations, participants learn about standardized work, workplace organization, visual controls, set-up reductions, batch size reduction, point of use storage, quality at the source, workforce practices and pull systems.
Quality —Learn how to mistake-proof tasks and provide tools to ensure quality is achieved before it is passed along to the next operation.
Problem Solving Tools — This training introduces effective approaches to problem solving and decision making that have proven to be successful in producing improvements in efficiency, performance, and productivity. Some of the tools covered are Pareto Charts, Failure Mode and Effects Analysis, Cause and Effect Diagram and Histograms.
Effective Communication — Effective communication is vital for the success of personal interactions and for organizational communication. Some of the tools covered are A3 reporting, communication boards, and TAKT time.
When - 8:30am to 5:00pm on Wednesday's - February 27, March 6, 13, 20, and 27, 2019
Where - Location TBD
Cost - $1,500 per person for ARMA member, $1,700 for non-member. Includes seminar presentations, refreshments, and certificate with CEU's issued.